Creativity

Watch the on-demand version of Creativity

The internet has transformed insurance distribution at the front end, but has yet to impact operations as significantly in other areas. Why is this? Is it time for insurers to look at using technology more creatively across their businesses, and what are the potential pitfalls if they do?

At Creativity, the last in Post’s Beat the Odds webinar series with CSC, a panel of expert speakers debate these crucial questions. Looking objectively at the topic of business innovation through technology, the webinar focuses on five key examples of creative use of technology to explore whether the industry is missing a trick:

Smartphone apps for insurers: a gimmick, or a genuine opportunity to improve processes and customer service?
Real time rating online: what is possible, and what has already been achieved?
Why are we not using social networking technologies to connect with suppliers, partners and customers and manage complex processes such as claims?
Core insurance platforms: will cloud computing ever replace the customised systems on which insurers spend millions?
Fraud detection: why are companies not using automated tools in a more sophisticated way?

With an unprecedented range of solutions on offer to insurers, it has never been more important to evaluate real business benefits and invest wisely in technology. View this webinar now to ensure your business is best placed to make these critical decisions.